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USPS Insurance

SKU USPS-Insurance
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Product Details

What is Insurance?

General information on insuring mailpieces.

Nov 14, 2018FAQ

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Customer Information

Insurance provides coverage of up to $5,000 for merchandise that is lost, damaged, or with missing contents in the custody of the United States Postal Service®. (Registered Mail™ with insurance has a liability limit of $50,000.) Customers can purchase insurance at a local Post Office™ or online. Online labels also include USPS Tracking® service, so customers can check their delivery status online.

Insurance does NOT provide:

  • Expedited delivery
  • Guaranteed delivery time

Insurance may include scan information if it was purchased for a mail class that includes USPS Tracking®.

Insurance may only be purchased at one source for each insured mailpiece. For example:

  • Insurance purchased online cannot be supplemented with insurance purchased at a Post Office® or self-service kiosk.
  • Insurance purchased at a self-service kiosk cannot be supplemented with insurance purchased online or at a retail Post Office.

Note: A certain amount of insurance coverage may be included in some mail classes purchased in certain conditions. This includes, but is not limited to:

  • Priority Mail Express®
  • Priority Mail®
  • Global Express Guaranteed®
  • Priority Mail Express International®

Insurance may be combined with:
  • Adult Signature Required and Adult Signature Restricted Delivery (not at retail)
  • USPS Tracking®
  • Return Receipt (if insured for more than $500, Form 3811 only)
  • Return Receipt for Merchandise (for items insured for $500 or less)
  • Signature Confirmation™ and Signature Confirmation Restricted Delivery (if insured for less than or equal to $500)
  • Special Handling-Fragile
  • Hold for Pickup
  • Restricted Delivery
    • Insurance Restricted Delivery provides all the services that Insurance provides. In addition, customers opting for Insurance Restricted Delivery service can direct delivery of mail insured for more than $500 only to the addressee (or addressee’s authorized agent).
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