ChessNoteR and the US Chess Federation Rules – 2/6/2018

ChessNoteR and the US Chess Federation Rules Dear ChessNoteR Family, We had a customer who was told they could not use their ChessNoteR device in a recent tournament this past weekend. We have since contacted the USChess Federation to get a better understanding of...

How long does the battery last?

It all depends on the brightness level you use during the tournament. We have seen roughly 8-15% drain during a two day tournament with G90 with a 5 second delay. During a two day G90 with a 30 second delay it was about 15-20% drain. If you are running low, the...

How do upgrades work?

Based on user feedback we will make necessary changes to the software. To date, we have implemented several user suggestions such as the ability to change the color of the highlighted square, or the ability to scroll through the moves in Tournament mode. We design our...

What is your refund policy?

We offer refunds to all customers within 30 days of your purchase if there are any issues with the software or hardware (hardware issues are only covered if purchased directly from ChessNoteR). There is a 30% restocking fee and you will need to send your Nexus device...

Is ChessNoteR Certified for Tournament Play?

US Chess Federation Certification Certified by the US Chess Federation on 12/18/2017 – For ChessNoteR N6 Certified by the US Chess Federation on 11/17/2019 – For ChessNoteR N9 FIDE: World Chess Federation We are currently not certified by FIDE 2/28/18:...